If your item has a manufacturing defect in materials, workmanship or shipped in error, please notify us by email with photos of the product, labeled package, order number, SKU number and the quantity within 5 days of receiving the shipment. We will decide whether a return shipping is required. In case of justified complaints you can choose to be given a credit note or replacement of products with your next order.
Without our notification, goods return will NOT be accepted. When returning a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. We will not take any responsibility for lost or missing return shipments. If a customer returns merchandise that does not meet our conditions, we will not accept the return or the items will be sent back to the customer at their expense.