Terms of Payment
For payment via Paypal, please use this receiver:
Use our banking account for Bank Wire:
Fees for money transfer by your own bank are to be paid by yourself.
Terms of Shipment
We send insured packages by international working shipping service partner - as DHL or DHL EXPRESS. Our MOQ is about €100.
Shipping costs for German delivery and shipments into European Union - €6,95 for order value more than €250 FREE SHIPPING
Shipping costs into European Union abroad - €9,95 for order value more than €500 FREE SHIPPING
Shipping costs into other countries - €19,95 for order value more than €1000 FREE SHIPPING
*Taxes, duties and customs for shipments into the European Union with own taxes number, into European Union abroad and into all other countries have to be paid by the customer. They will not be billed by us and have to paid separately.
When the shipment can not be delivered or the parcel will return to us, we can not send back any payment. Additional costs have to be paid by the buyer. Please check your invoice and shipping adress before the items will leave our stock to mend returns.
When will my order be shipped?
We ship all orders within 1-2 working days when payment received. All parcels will be insured and can be tracked by number.
Did you ordered an item not on stock, we will contact you for alternatives or arrange partial shipment. Is the back order item already in process, we will inform you about the delivery time. Will you decide for partial shipment, we will deliver the back order item - postage free - with next order. Items not on stock need normally 1-4 weeks until available again.
Your order will be packed in labeled and barcoded bags with item number, specification, and quantity with bubble wrapped to ensure maximum security.
How long is the shipment time?
The time depends on which place you are. Further, please take care that there are no complications at your local customs department to avoid delays during the customs clearance. Shipments to Germany needs around 1-2 working days when items left our stock. Deliveries into the European Union and into other countries may have a shipping time of 4-7 working days.